Refund policy
Refund Policy
At Tails and Trails, we want you to love your gear as much as you love hitting the trail with your pup. If something's not right, we'll make it right.
We offer refunds for:
· Items we sent incorrectly
· Damaged or defective products
Refund requests must be made within 30 days of your purchase date.
To request a refund, just reach out to us at support@tailsandtrails.shop with your order number and a quick description of what happened. We're here to help.
We may update this policy from time to time. If you have questions about our current refund policy, feel free to contact us at support@tailsandtrails.shop.
For the best care of your tee (and many adventures to come), follow the washing instructions that come with your order.